Before you request repair to the product under this warranty, please check the user's manual first.
A) Covers the product described following against manufacturing defect for a period of one year from the date of purchase provided service checks and maintenance have been completed by authorized service center.
B) Covers replacement parts and repair work under this warranty.
C) Does not cover any damage to paint work, metal work, or finished trims of the product.
This warranty will not apply if:
A) The product is damaged by the use of an accessory which is not supplied with it.
B) The product is damaged by the use of a consumable which is not supplied with it.
C) The product case is opened by a person other than an authorized service personnel.
D) The product is damaged by a failure to check and clear obstructions in both indoor and outdoor sections of the product, including the air filters.
Standard Limited Warranty:
1. Two (2) year from the purchase date by the original retail purchaser (the "Customer") (except for lamps as specified below), parts and labor only (No advance replacement).
2. Return Merchandise Authorization Shipping: The customer will pay shipping freight to our factory and our factory will pay shipping freight to the Customer during the warranty period.
3. Shipping Damages: All shipping damages, including DOA (Dead On Arrival), must be reported within seven (7) business days upon receipt of the product. Our factory is not responsible for the shipping damages reported after such period.
4. Repaired or Replaced Parts and Products: All repaired or replaced parts or products shall be warranted only for the remainder of the original warranty period specified above.
Additional Warranty Details:
1. Lamp Warranty: Lamp is guaranteed 2 year or 20000 hours from the purchase date by the Customer, whichever comes first.
2. Dead Pixels: In order to declare the product's LCD screen "defective" and eligible for replacement or refund through any applicable Return Policy, there must be a minimum of six (6) dead LCD pixels.
Exclusion of damages:
OUR FACTORY'S LIABILITY IS LIMITED TO THE COST OF REPAIR OF REPLACEMENT OF THE PRODUCT. WE SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSINILITY OF SUCH DAMAGES.
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER APARTY.